This post may include affiliate links. Don't worry though: We only recommend products and services that we believe may be helpful — scout's honor.(Last Updated On: January 11, 2019)
Welcome to the What’s the fine print? series. WOOP, WOOP!
In this series, we take a look at a business, product, or service to review the terms, conditions, and other information you need to know before spending your hard-earned money.
The questions we wanna know are: Are these stores safe to use? Is there any fine print you need to be aware of when shopping?
This specific review is about *drum roll * Zaful. We’ll cover:
- What Zaful is
- What’s the price range?
- The shipping costs
- Return policy
- Key points you need to know
Let’s get to it!
What Zaful is
Zaful describes itself as a fashion forward and edgy online shop for both women and men. They bring on board emerging designers with trendy fashion taste to stock the e-shelves. Zaful has dresses, tops, bathing suits, gym wear, and accessories. Zaful is based in Asia and serves both the North American and European customers.
What’s the price range?
Zaful has cheaper price tags than other online shops we’ve reviewed like MissGuided and Fashion Nova. This could possibly have an impact on quality which is always something be mindful of when shopping without seeing a product first. The good thing is, there are product reviews that include pictures of paying customers to help you make buying decisions.
At Zaful, there are basics and dresses for as little as $9.99. Other pieces are in the $20.
The shipping costs
Packages can take longer to arrive compared to other online brands.
Standard shipping is 6 to 8 days. Express shipping is 3 to 7 days. The process of getting your package together for shipment can take 3 to 7 days itself which is not included in the shipping timeframe. Ultimately, your packages could take several weeks to arrive.
However, shipping is affordable. Standard shipping is free if you spend over $49 and just $3.99 if you spend less than $49. Express shipping is free if you spend over $99 and $9.99 if you spend less than $99.
You should report damaged, defective, or incorrect sized products to customer service within 30 days. Customer service has to approve your return and give you a form to put into the returned box. There’s no return label; you need to pay for shipping of the return.
The return has to be unused and unwashed with original tags and packaging. You can’t return lingerie, underwear, bathing suits, cosmetics, or discount items, unless you got a damaged item or the wrong item.
It could take 3 to 6 business days to process your refund after receiving your return. PayPal returns can take a few days. Credit card refunds can happen in up to two weeks.
Key points you need to know
- Shipping costs are pretty affordable at up to $9.99 for express shipping
- Returns are accepted; Refunds are returned to your method of payment
- You have 30 days to reach out to customer service to ask for a return
- This store is at a lower price point than even other affordable online clothing brands
Zaful has low shipping cost and very low-cost fast fashion. Pay attention to product reviews to get an idea of the quality. Shipping can take a bit of time. You may be waiting for several weeks for your packages to arrive. Large variety of fashions with products for both men and women.
**Disclaimer: We make every attempt to keep product, service, and business reviews up-to-date. With that said, terms and conditions can change. Be sure to read through the policies and terms of service yourself before any purchase.**
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